Co przejmują agenci
Przykłady z codziennej pracy. Agenci wykonują pracę, człowiek zatwierdza to, co ważne.
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Support techniczny
Diagnoza gotowa, zanim inżynier otworzy zgłoszenie
Problem
Każde zgłoszenie wymaga seniora: logi, znany błąd, poprawka. Seniorzy siedzą w supporcie zamiast w produkcie.
Rozwiązanie
Agent czyta logi i historię błędów, pisze diagnozę i projekt odpowiedzi.
Człowiek przyjmuje, poprawia albo odrzuca diagnozę.
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Development
Poprawki z backlogu bez kolejnego etatu
Problem
Każda zmiana czeka na tych samych ludzi: programistę, przegląd kodu i wdrożenie.
Rozwiązanie
Agent planuje, koduje, robi przegląd i nanosi poprawki.
Człowiek zatwierdza plan i scalenie. Nic nie scala się samo.
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Operacje
Sprawy z kilku skrzynek na jednej liście
Problem
Maile wpadają do kilku skrzynek, a odpowiedź zależy od czyjejś pamięci.
Rozwiązanie
Agent zakłada zadanie z każdego maila i zamyka je po odpowiedzi.
Człowiek rano wybiera, czym się dziś zajmuje.
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Wiedza
Rozwiązany problem nie wraca jako nowy
Problem
Wiedza zostaje w czatach i głowach, więc ten sam błąd diagnozuje się od zera.
Rozwiązanie
Agent codziennie dopisuje zamknięte sprawy do katalogu znanych problemów.
Człowiek przegląda i poprawia wpisy.
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Administracja IT
Alarm przychodzi z diagnozą i propozycją
Problem
Nikt nie widzi całej infrastruktury, więc o problemie firma dowiaduje się od klienta.
Rozwiązanie
Agent przy alarmie zbiera dane, stawia diagnozę i proponuje działanie.
Człowiek zatwierdza albo odrzuca akcję. Każda decyzja trafia do dziennika.
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Bezpieczeństwo
Alarm tylko o lukach, które są realnym zagrożeniem
Problem
Skaner zwraca długą listę bez priorytetu i ważny alarm ginie w szumie.
Rozwiązanie
Agent co noc sprawdza zależności i alarmuje o lukach wykorzystywanych w atakach.
Człowiek decyduje o łatce i zatwierdza jej scalenie.
Opinie
Rekomendacje z LinkedIn, w oryginale.
I've had the privilege of collaborating with Michal for the past year. Throughout his three-year tenure at (…), Michal consistently demonstrated professionalism, clear communication, and a positive approach.
Client feedback over the years has consistently praised Michal, highlighting his dedication and growth within the project. His client-centric approach, combined with a transparent problem-solving method, fosters a collaborative work environment.
I confidently recommend Michal for his valuable contributions and fair handling of tasks.
Michał is one of the best Cloud Architect I have had the opportunity to work with. In-depth technical knowledge, quick learner, always open to new challenges. Excellent in direct cooperation with customer as well as internal project teams. I wish to have more people like Michał in my team.
I had the pleasure of working closely with Michal during our company’s ‘Microsoft Stack competency’ initiative that Michal led. He consistently demonstrated a remarkable ability to bridge the gap between high-level design concepts and practical implementation hardened by corporate’s security restrictions and led workshops to share his knowledge with our teams of software engineers.
In addition to his technical prowess, Michal possesses exceptional soft skills. He communicates complex ideas with clarity, actively listens to stakeholders, and adapts his approach to meet business objectives. His commitment to excellence and forward-thinking mindset make him an invaluable asset to any organization.
Michal was a key player in Big Data & Azure projects that were delivered for (…).
He received numerous positive feedbacks from the Customer that strenghten our business capabilities and technical delivery. He was mentoring junior team members without any supervision and proved to be a teamplayer in various challenging situations.
Working with Michal as a PM is knowing exactly what we need to do to deliver a successful project. Michal has not only great technical skills but also great soft skills.
His enthusiasm and the way he builds work relationships are really impressive. A great asset for the team, it's always a pleasure to share work with him.
Michał excels in both DevOps and Cloud, seamlessly blending expertise in both areas. His strong problem-solving skills and effective communication make him an invaluable asset when working in complex cloud landscapes. It's always a pleasure to work with such competent engineer!
It's my pleasure to recommend Michal for PM at (…). Michal is professional PM, well organized and focus on deliverables. Really making all the work much simpler and smoother.
Michał is a true expert, with a holistic approach to providing solutions, both from a high-level perspective and with an excellent understanding of low-level technical aspects. For Michał there is no such word as impossible. Extremely enthusiastic guy who always has a solution for every Cloud / DevOps case.
Michał combines curiosity, solid technical knowledge & eagerness to learn with enormous energy, enthusiasm & goal-orientation. He also understands the business context and is able to communicate directly with clients, build relationships, navigate.
Plus he has a great profile pic. Definitely an asset for the team, a real senior.
Michal has great knowledge of Azure technology. Throughout our collaboration, I've witnessed his profound knowledge of various DevOps solutions, which have helped our team in project development.
Michal not only demonstrates a large amount of technical skill but also has an ability to share that knowledge effectively.
I endorse Michał for any role requiring an experienced DevOps specialist who is adept at implementing solutions and passionate about sharing his expertise with others.